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Privacy Policy
Last updated: January 15, 2026
ShopiSync ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our Shopify application.
1. Information We Collect
When you install ShopiSync, we collect and store:
- Shop Information: Your Shopify store domain and access tokens required for API access
- Product Data: Product titles, prices, and variant information from your Shopify store
- Competitor URLs: URLs you provide for price monitoring
- Price History: Historical price data for your products and monitored competitors
2. Information We Do NOT Collect
ShopiSync does not collect, store, or process:
- Customer personal information (names, emails, addresses)
- Order or transaction data
- Payment information
- Customer browsing behavior
3. How We Use Your Information
We use the collected information solely to:
- Sync your product catalog from Shopify
- Monitor competitor prices on URLs you specify
- Automatically update your Shopify product prices based on your rules
- Display price history and analytics in your dashboard
4. Data Sharing
We do not sell, trade, or share your data with third parties. Your data is only accessed by:
- Our secure servers for processing
- Shopify's API (to read/write your product data)
5. Data Security
We implement industry-standard security measures:
- All data transmission uses HTTPS/TLS encryption
- Access tokens are securely stored and never exposed
- Database access is restricted and monitored
- Webhook signatures are verified using HMAC-SHA256
6. Data Retention
- Active accounts: Data is retained while your app is installed
- After uninstall: Your access token is immediately revoked
- GDPR compliance: All shop data is permanently deleted within 48 hours of uninstall per Shopify's shop/redact webhook
7. Your Rights (GDPR)
Under GDPR and similar regulations, you have the right to:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
To exercise these rights, contact us at the email below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date.